OCEANIA MATRIMONY

www.oceaniamatrimony.com.au 

♥  Child Safety & CSAE Policy  ♥

Australian Standard — Zero Tolerance Policy

Effective: 30 May 2026  |  Last Updated: 30 May 2026  |  Reviewed Annually

Oceania Matrimony maintains an absolute zero-tolerance policy toward child sexual abuse and exploitation (CSAE) in any form, on any part of our platform, at any time.

The safety, dignity, and protection of children is a non-negotiable foundation of our platform and our values. We recognise that online platforms carry a special legal and moral responsibility to actively prevent harm to children — and we take that responsibility with the utmost seriousness.

This policy sets out our commitments, legal obligations, enforcement measures, and reporting procedures under Australian law. It applies to every user of the Oceania Matrimony platform — including all registered members, trial users, visitors, and any person who interacts with our services from any country in the world.

This policy is established in compliance with the following Australian legislation and regulatory frameworks:

Oceania Matrimony is an adult matrimonial platform, exclusively. No person under the age of 18 years is permitted to register, create a profile, browse member profiles, or use any feature of the Platform — under any circumstances.

•       'Child' or 'minor' means any person under 18 years of age, regardless of the legal age of majority in their country of residence.

•       All users must confirm they are 18 years of age or older via a mandatory age declaration checkbox at registration. This checkbox cannot be bypassed.

•       Date of birth is validated at the point of registration — the system will not permit registration if the entered date of birth indicates the user is under 18.

•       We reserve the right to request government-issued photo identification at any time to verify a member's age.

•       Any account found or reported to belong to a person under 18 will be immediately and permanently suspended without notice and without refund.

•       The discovery or credible report of an underage account will be reported to the Australian Federal Police (AFP) and the eSafety Commissioner.

The following conduct is strictly prohibited on Oceania Matrimony. Any violation will result in immediate permanent account termination, full preservation of all related data, and mandatory reporting to the Australian Federal Police and the eSafety Commissioner. There are no exceptions, no warnings, and no second chances for CSAE conduct.

•     Creating, uploading, transmitting, distributing, or accessing any child sexual abuse material (CSAM) — including images, video, audio, text, or any other       media depicting or describing the sexual abuse or exploitation of a person under 18.

•     Grooming conduct — any communication, contact, or behaviour directed at a minor (or a person the user believes or suspects to be a minor) with any           intent to facilitate sexual abuse, exploitation, or physical contact.

•     Soliciting sexual content, images, or physical contact from any person who is, or who may be, under the age of 18.

•     Using the Platform to arrange, facilitate, promote, or encourage any meeting, introduction, or activity involving a minor for sexual, exploitative, or harmful        purposes.

•       Sharing, forwarding, distributing, or linking to any website, app, platform, or content that contains, promotes, or facilitates CSAM.

•       Impersonating a minor, or falsely representing oneself as being of legal age in order to deceive another user.

•       Any content, communication, or conduct that normalises, glorifies, encourages, or minimises the sexual abuse or exploitation of children in any form               whatsoever.

4.1  Profile & Content Moderation Process

Every profile submitted to Oceania Matrimony is manually reviewed by our moderation team before it is published on the Platform. Our moderation process includes:

•       Confirming that the member's stated date of birth meets the minimum age of 18.

•       Reviewing all profile photographs for age-appropriateness and CSAM indicators.

•       Screening all profile bio and description text for language indicating underage status or grooming intent.

•       Ongoing monitoring of messaging activity for grooming patterns and suspicious behaviour.

•       Use of automated tools for detection of known CSAM hash signatures on all uploaded media.

•       Cross-referencing against any previously banned accounts or devices.

Under the Criminal Code Act 1995 (Cth) and the Online Safety Act 2021 (Cth), Oceania Matrimony has mandatory obligations to report certain conduct. Upon discovery of — or receipt of a credible report of — CSAM or CSAE conduct on our Platform, we will take the following steps immediately:

1.    Immediately remove the offending content and permanently suspend the relevant account.

2.    Preserve all related account data, message logs, IP addresses, device identifiers, upload metadata, and digital evidence in accordance with Australian   evidence preservation obligations.

3.    Report to the Australian Federal Police (AFP) within 24 hours of discovery or report: www.afp.gov.au

4.    Submit a report to the Australian Centre to Counter Child Exploitation (ACCCE): www.accce.gov.au

5.    Report to the eSafety Commissioner via the Online Safety Act 2021 (Cth) reporting portal: www.esafety.gov.au/report

6.    Report to the National Centre for Missing and Exploited Children (NCMEC) CyberTipline where applicable.

7.    Cooperate fully and without reservation with all Australian Federal Police and state police investigations — providing account data, IP logs, message records, and device information pursuant to any lawful request or warrant.

All members of our community share a responsibility to report suspected CSAE conduct. If you encounter any profile, content, or communication that raises any concern about a child's safety, please act immediately. Your report could protect a child.

7.1  Technical Safeguards

•       Age validation at registration — date of birth must confirm the user is 18 or older before proceeding.

•       Mandatory age declaration checkbox — registration is technically blocked until this is confirmed.

•       Automated CSAM hash detection on all uploaded media using known-offender hash databases.

•       AI-assisted content monitoring for grooming language patterns in member messages.

•       IP address logging and device fingerprinting to detect and block previously suspended accounts.

•       Secure retention of all user activity logs for a minimum period consistent with AFP evidence guidelines.

•       PCI-DSS compliant payment processing — preventing anonymous financial transactions.

7.2  Human Moderation

•       Every new profile is manually reviewed by a trained moderation team member before it is published.

•       All child safety reports are reviewed as the highest priority within 24 hours of receipt.

•       Profiles with suspicious age indicators are immediately flagged for identity verification.

•       Our moderation team receives regular training on CSAE indicators, grooming patterns, and AFP/eSafety reporting procedures.

7.3  Member Education & Awareness

•       Safety Tips page linked from the main navigation — covering warning signs, grooming red flags, and how to report.

•       Onboarding notification to all new members linking to this Child Safety Policy and the Safety Tips page.

•       Periodic safety reminders included in member email communications.

•       Clear, prominent links to Report Misuse on every profile view page.

Any member found to have engaged in conduct that violates this Child Safety Policy will face the following consequences — immediately and without exception:

•       Immediate and permanent account suspension — with no possibility of re-registration on this or any affiliated platform.

•       Full preservation of all account data, message logs, IP addresses, and digital evidence for law enforcement.

•       Mandatory reporting to the Australian Federal Police (AFP) and the eSafety Commissioner within 24 hours.

•       Permanent IP and device-level ban from the Platform.

•       Civil action where applicable, including injunctive relief and compensation claims.

By registering on Oceania Matrimony, every member agrees unconditionally to the following:

•       To confirm truthfully that they are 18 years of age or older at the time of registration.

•       To report immediately to info@oceaniamatrimony.com.au any content, profile, message, or behaviour they believe involves or targets a person under 18.

•       To never share, forward, or engage with any content that depicts, describes, or sexualises any person under 18.

•       To never attempt to contact, meet, or communicate with any person who discloses or appears to be under 18.

•       To cooperate with any identity verification request from the Oceania Matrimony moderation team.

•       To read and familiarise themselves with the Safety Tips and Warning Signs content on our Safety Tips page.

This Child Safety & CSAE Policy is reviewed at least annually and is updated whenever significant changes occur in Australian legislation or eSafety Commissioner guidelines. Material updates will be communicated to all registered members by email with at least 14 days' notice.

The current, authoritative version of this policy is always available at: www.oceaniamatrimony.com.au/child-safety

♥  Connecting Hearts, Creating Forever  ♥

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